Return & Refund Policy

Before you subscribe

There is no timed free trial. Instead, each app gives you 3 free generations so you can try it before you subscribe.

Paid periods

When you subscribe, your card is charged and your subscription begins. A subscription gives unlimited prompts and AI image and text generation under fair use (a reasonable daily allowance, currently up to 20 images a day). Once a billing period has started and been charged (monthly, 6-monthly, or yearly, depending on your plan), we don’t offer a refund for that period just because you change your mind or stop using the Studio partway through it — this is a voluntary policy choice on our part, not a removal of your legal rights (see “Your legal rights” below). This voluntary no-refund approach exists because the 3 free generations let you try each app before any money is charged.

Video-second packs

Video is a separate, one-off purchase from your subscription: you buy video seconds in packs. Your seconds work across every app on the site that offers video, and they never expire.

• Your video seconds are available to spend immediately after purchase.
• You can request a full refund within 14 days of purchase, but only if you have not spent any video seconds since that purchase. Because the seconds are available right away, you confirm you understand this with a checkbox before you pay.
• Once you have spent even one video second after a purchase, that pack is non-refundable. There are no partial refunds.
• There is no refund fee.
• If a video generation fails or is blocked (for example, by the video service’s content-safety check), the seconds it would have used are returned to your balance automatically — you are never charged seconds for a video you did not receive, and this does not count as spending.

Cancelling

You can cancel your subscription at any time from inside the Studio (“Cancel subscription”), or by emailing tatianalychy@gmail.com. Cancelling stops all future charges — you keep access until the end of the period you’ve already paid for, and you will not be billed again after that.

Your legal rights

Nothing in this policy limits your statutory rights under the Consumer Rights Act 2015. If the Studio is faulty, not as described, or not provided with reasonable care and skill, you may be entitled to a repair, a further attempt to provide the service correctly, a price reduction, or a refund, regardless of the “no refund for change of mind” policy above.

Exceptions

If you believe you were charged in error (for example, a duplicate charge or a technical fault on our side), contact us at tatianalychy@gmail.com and we’ll look into it and, where appropriate, refund the affected charge.

Contact

For questions about a charge or your subscription, email tatianalychy@gmail.com.